Privacy Policy

Effective Date: 03.12.2024

1. Introduction

At UserSurvey.ai, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you use our service.

2. Information We Collect

We may collect the following types of information:

  • Account Information: Your name, email address, and payment details (Stripe) when you sign up.
  • Usage Data: Information about how you use our service, such as IP address, browser type, and access times.
  • Survey Data: Feedback collected through the surveys you create using our platform.

3. How We Use Your Information

The information we collect is used to:

  • Provide and improve our service.
  • Process payments and manage your account.
  • Respond to your inquiries and provide support.
  • Analyze usage trends and enhance user experience.

4. Sharing Your Information

We do not sell or share your personal information with third parties, except as required to:

  • Provide our service (e.g., payment processors).
  • Comply with legal obligations.
  • Enforce our Terms of Service.

5. Data Security

We use industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt-out of marketing communications.
  • Request a copy of the data we have about you.

To exercise your rights, contact us at [email protected].

7. Cookies

We use cookies to enhance your experience and gather usage data. You can manage cookie preferences through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].

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